Zendesk Chat Setup Guide

Follow our setup guide to connect Zendesk Chat to Fivetran.

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Prerequisites

Before getting started, you need access to your Zendesk Chat account with the owner or administrative permissions.

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Setup instructions

Find your Zendesk Chat subdomain

In Zendesk Chat, find your Zendesk Chat subdomain. For example, if your URL is fivetran.zendesk.com/chat, the subdomain is fivetran.

Add new API Client

To add a new API Client, proceed to your .

1. Select Settings

2. Select Account

3. Select API

4. Click on Add API Client

   

5. Enter the following details in the input fields:

   • Client Name: Fivetran
   • Company: Fivetran
   • Redirect URL: https://fivetran.com/integrations/zendesk_chat/oauth2/return

6. Click on Create API Client

   

7. Find your Client ID and Client Secret and make a note of them.

   

Finish Fivetran configuration

1. In the , enter your Destination schema name.
2. Enter the Zendesk Chat subdomain that you found in .
3. Enter the OAuth Client ID and OAuth Client Secret that you found in .
4. Click Authorize to allow Fivetran to access your Zendesk Chat.
5. Click Save & Test. Fivetran will take it from here and sync your data from your Zendesk Chat account.

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