Duplicate Custom Field Names Warning

Question

While testing the Jira connection, I see the Duplicate custom field names warning.

What does this warning mean? What should I do?

Answer

Duplicate custom field names appears when there is more than one column with the same name. Fivetran reads these columns as duplicates because of our .

For example, Fivetran will read both Actual Result and Actual result as actual_result. As a result, these fields are excluded from the sync.

There are two ways to resolve this issue.

Option 1

1. In Jira, rename duplicate fields. For example, Actual Result can stay the same, while Actual result is renamed to Actual Result_1.
2. In Fivetran, run a historical resync on the connector to back-fill the data for the renamed column.

Option 2

1. In Jira, delete duplicate fields you don't need.
2. In Fivetran, click Dismiss Warning.